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Caribbean themed outdoor pool with chairs

We thank you for choosing the Francis Scott Key Family Resort

We are delighted that you chose to stay with us during your recent trip to Ocean City, Maryland. We hope you were pleased with our services and amenities that we offer. We are committed to providing an outstanding guest experience and we encourage you to return. By taking a moment to answer these questions and providing your comments, we can build on our strengths and, where necessary, improve and correct our weaknesses. Thank you for your time!

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Did you participate in any of our packages

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Would you recommend the Francis Scott Key Family Resort to others?

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What was the purpose of your visit?

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Please rate the following
( 1 = poor/needs improvement, 5 = Excellent )

Reservation Process

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Service upon arrival at front desk

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Overall staff and personnel

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Room Quality

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Cleanliness of Room

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Comfortable accommodations

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Staff & Personnel

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In-Room Amenities

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Indoor Pool

1 2 3 4 5

Arcade

1 2 3 4 5

Fitness Room

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Guest Laundry Facilities

1 2 3 4 5

Picnic Pavilion

1 2 3 4 5

Seasonal Amenities

Pirate Sprayground Attraction

1 2 3 4 5

Beach Shuttle Service

1 2 3 4 5

Playground/Volleyball Area

1 2 3 4 5

Peg Leg Putt Putt

1 2 3 4 5

Outdoor Pool

1 2 3 4 5

Route 50 Diner - Food

1 2 3 4 5

Route 50 Diner - Service

1 2 3 4 5

Did you experience any problems during your stay?

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Did you report the problem?

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How would you rate the problem resolution?

Satisfaction

1 2 3 4 5

Timeliness

1 2 3 4 5

Did you visit our website prior to your visit?

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Our family resort is located in sunny Ocean City Maryland

12806 Ocean Gateway Ocean City, MD 21842

Hotel Office - 410-213-0088
Toll free - (800) 213-0088
Fax - (410) 213-2854

Visit Our Sister Property in Ocean City, MD!

Visit Our Sister Property in Ocean City, MD!