We thank you for choosing the Francis Scott Key Family Resort

We are delighted that you chose to stay with us during your recent trip to Ocean City, Maryland. We hope you were pleased with our services and amenities that we offer. We are committed to providing an outstanding guest experience and we encourage you to return. By taking a moment to answer these questions and providing your comments, we can build on our strengths and, where necessary, improve and correct our weaknesses. Thank you for your time!

Did you participate in any of our packages

Have you stayed with us before?

Would you recommend the Francis Scott Key Family Resort to others?

What was the purpose of your visit?

How did you hear about us?

Please rate the following
( 1 = poor/needs improvement, 5 = Excellent )

Reservation Process

Service upon arrival at front desk

Overall staff and personnel

Room Quality

Cleanliness of Room

Comfortable accommodations

Staff & Personnel

In-Room Amenities

Indoor Pool

Arcade

Fitness Room

Guest Laundry Facilities

Picnic Pavilion

Seasonal Amenities

Pirate Sprayground Attraction

Beach Shuttle Service

Playground/volleyball Area

Peg Leg Putt Putt

Outdoor Pool

Route 50 Diner - Food

Route 50 Diner - Service

Did you experience any problems during your stay?

If so, Please indicate the area(s) in which you experienced a problem

Did you report the problem?

How would you rate the problem resolution?

Satisfaction

Timeliness

Did you visit our website prior to your visit?

Did you use our on-line reservation feature?

Would you return to stay with us again?

Our family resort is located in sunny Ocean City Maryland

12806 Ocean Gateway Ocean City, MD 21842

Hotel Office - 410-213-0088
Toll free - (800) 213-0088
Fax - (410) 213-2854
Skype - francis.scott.key.family.resort

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© Francis Scott Key 2017
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